PayPal Identity Theft Update

I was concerned with someone stealing my identity and trying to open a credit card account in my name from PayPal so I sent an e-mail asking how I could prevent this from happening and this is the reply I received. You tell me if this covers anything that I was concerned about.

Thank you for taking the time to contact us with your concerns. I am
happy to assist you further.

At PayPal, we care about the security of your account. Therefore, we
would like to offer you a number of Security Tips.

The tips will help you protect yourself against various types of
Internet fraud, such as ’spoofing’ and ‘phishing’: the act of collecting
personal and financial information through fake emails, websites and
phone calls.

Using this sensitive information, the perpetrators will try to commit
identity theft, credit card fraud and various other illegal activities.
So please read the tips below, for your own sake, and in the interest of
all PayPal users.

Emails - Make sure they are sent from PayPal

1. Always check the greeting. We will never address you with Dear
PayPal User or Dear PayPal Member. Instead, we will address you by your
first and last name, or the business name associated with your PayPal
account - except in some automatic responses.

2. Look for strange links. When you’re asked to click on a link in
an e-mail that looks like it’s from PayPal, be extremely cautious.

3. Does the e-mail ask you to enter sensitive information? If it
does, it’s not from us. PayPal will never ask to you enter:

· Bank account numbers
· Credit and debit card numbers
· Drivers license number
· Email addresses
· Your full name

4. Check for attachments. PayPal will never send an attachment or
software update to install on your computer.

5. Take your time, don’t be rushed. Spoof emails can contain a
threat: You must take action, and do it now. If you feel undue pressure,
don’t respond. Simply log in to your account, and check your Resolution
Center.

Website pages - make sure that they are hosted by PayPal

1. Check the URL when you log in. When you use the PayPal service,
make sure that the URL at the top of the browser is
https://www.paypal.com/. This means the website is secure. If you see a
different URL, close your browser - even if it contains the word PayPal.

2. Look for the lock. The lock symbol that appears in the bottom
right hand corner of your browser means it is a secure site.

Passwords - keep it on PayPal

1. Last but not least, create a unique password for your
PayPal-account. Don’t use this password on any other site and don’t
share it with anyone else.

2. Change your password every month.

If you think you have received a fraudulent email, forward the entire
email, including the header information to spoof@paypal.com and then
delete the email from your mailbox.

Click the “Security Center” link on any PayPal webpage for additional
tips and tools for staying safe online.

Thank you for using PayPal for your online payment needs.

Sincerely,
PayPal Account Review Department
PayPal, an eBay Company

Okay, I knew all those things so therefore they didn’t answer anything I asked them about the real mail I received at my real address in real life and how to block further occurrences from happening. I will figure this one out myself I guess and will let you know about further happenings. I did not receive the answer I was seeking.

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